DELIVERY AND RETURN
🌿 Delivery Policy
At Ofab, we ensure your order reaches you safely and on time, with care that matches the quality of our clothes.
We currently deliver across India and are expanding internationally soon.
Order Processing Time:
All confirmed orders are processed within 24 hours.
You will receive an email and SMS confirmation with your tracking details once your order is shipped.
Delivery Time: 5–10 business days (depending on your location).
Shipping Charges:
- Free shipping on orders above ₹999
We use trusted courier partners to ensure your package is delivered safely.
🔁 Return & Exchange Policy
We want you to love what you wear from Ofab. However, if something isn’t right, we’re here to help.
You can return or exchange your product within 7 days of delivery if:
- The item is unused, unwashed, and in original condition with tags attached
- The product is not part of a clearance or custom-made order
Exchange Options:
- Exchange for a different size or style
- Receive store credit for future purchases
Refunds:
Refunds will be initiated once the returned product passes our quality check.
Please allow 7–10 business days for the refund to reflect in your account.
Non-Returnable Items:
- Custom-stitched or personalized items
- Discounted or final sale products
- Accessories and gift cards
For any delivery or return-related support, reach us at:
📩 Info@ofabstore.com